1. Who we are

Company Name: GHL Care
Address: BTM, Bangalore, India
Official Contact Email: [email protected]
Support Email: [email protected]
Phone: +91 88844 85492
Website: ghlcare.com

GHL Care provides:

GHL platform support

Funnels & website building

Workflows & automations

Email/SMS/website templates

CRM & calendar setup

Billing & invoicing configuration

SaaS support

White-label client support

Onboarding and customer support for GoHighLevel users

2. Information we collect

A. Information you provide

We collect information you directly share with us, such as:

Name, email, phone number

Company details and business information

Login details for systems you authorize us to manage

Project files, documents, screenshots, recordings

Payment details (processed securely through third-party providers)

Communications, feedback, and support requests

B. Information collected automatically

When you visit our website or use our services, we automatically collect:

IP address and device information

Browser type, operating system

Pages you view, time spent, actions taken

Cookies, pixels, and similar tracking technologies

C. Information from third parties

We may receive information when you:

Connect your GoHighLevel account or other platforms

Use integrated tools like analytics, email services, or payment gateways

Interact with ads or social media connected to our brand

3. How we use your information

We use your personal information for purposes including:

Providing our services and fulfilling support requests

Setting up funnels, websites, workflows, and CRM configurations

Managing your account, billing, and invoices

Communicating project updates, alerts, and scheduling

Personalizing your experience and optimizing service performance

Improving website operations and analytics

Preventing fraud, ensuring security, and complying with legal obligations

Internal reporting and service quality enhancement

We rely on consent, legitimate business interests, and contract performance as legal grounds for processing.

4. Sharing and disclosure

We do not sell your personal information.
We only share it with:

A. Service providers

Trusted partners who help us operate, such as:

Hosting platforms

GoHighLevel (when you connect your account)

Payment processors (e.g., Stripe, Razorpay)

Analytics tools (Google Analytics, Facebook Pixel)

Email & communication services (Mailgun, Gmail, etc.)

These providers only access data needed to perform their services and must protect it.

B. Legal and safety purposes

We may disclose information if required to:

Comply with Indian or international legal obligations

Respond to legal requests, investigations, or court orders

Prevent fraud or protect user rights and safety

C. Business transfers

If GHL Care merges, is acquired, or undergoes restructuring, your data may be transferred as part of the business. You will be notified if applicable.

5. Cookies and tracking technologies

We use cookies, pixels, and tracking technologies to:

Operate website features

Save preferences and improve load speed

Analyze traffic and user behavior

Deliver relevant ads and measure performance

You can manage cookie preferences in your browser. Disabling certain cookies may affect functionality.

6. Third-party services and integrations

Our website and services may include links to third-party platforms and tools. When you integrate with or use these services, their privacy practices apply. We encourage you to review their policies, especially for payment processors, analytics providers, and CRM tools like GoHighLevel.

7. Data security

We implement administrative, technical, and physical safeguards such as:

Encrypted data transfers (SSL)

Secure login protections

Restricted internal access

Regular monitoring for system vulnerabilities

While we take strong precautions, no method is 100% secure. If a breach occurs, we will notify affected users as required by law.

8. Data retention

We retain your information only as long as necessary to:

Deliver ongoing services

Maintain client records

Meet legal and tax requirements

Resolve disputes

Support internal reporting and analytics

When data is no longer needed, we delete or anonymize it securely.

9. Your rights

Depending on your region, you may have the right to:

Access your personal data

Correct or update information

Request deletion of your data

Object to marketing or specific processing

Withdraw consent at any time

Request a copy of data (data portability)

To exercise these rights, email: [email protected].
We may verify identity before taking action.

10. Children’s privacy

Our services are not intended for individuals under 16 years of age.
We do not knowingly collect personal data from minors.
If you believe a child has provided information, please contact us so we can remove it.

11. International data transfers

Your information may be stored or processed outside India, such as with global service providers. We ensure all transfers follow applicable data protection laws and include standard security safeguards.

12. Changes to this Privacy Policy

We may update this policy periodically.
When changes are significant, we will update the effective date and provide notice on our website or by email.
Continued use of our services means you accept the updated terms.